Privacy Policy

We are committed to protecting the privacy of visitors to our websites. This notice describes how and why we collect, use and disclose your Personal Information when you interact with our websites.

This privacy notice covers www.brokersnexus.com available to visitors throughout the world. These websites are operated in the United States in accordance with laws of the United States, which may differ from those of your residence country.

Collection of Personal Information

Definition: “Personal Information” means non-public information that identifies a specific person. It does not include publicly available, de-identified, or aggregated data.

We collect various types of Personal Information in order to operate efficiently and provide you the most suitable products and services. In order to get insurance quotes, it is necessary for you to provide the coverage dates, ages, geographic information, coverage desired and similar non-personally identifiable information. However, in order to purchase the insurance, you would need to provide Personal Information including name, gender, citizenship, home country, birth date, address, phone number, email address, passport number or other government issued ID number, payment details including card information, beneficiary details.

Our websites have discussion forums, and question and answer sections where the user can post any content. Please keep in mind that any information you publicly share on the internet is visible to anyone.

Security of Personal Information

We are committed to protecting the security of your Personal Information. We use a variety of generally accepted standards of security technologies and procedures to help protect the Personal Information submitted to us, from unauthorized access, use or disclosure, both during transmission and once it is received. Information on our website is transmitted through the use of encryption, such as the Secure Socket Layer (SSL) protocol. However, we cannot guarantee our ability as internet transmission is not 100% secure. The Personal Information you entrust to us is stored on our computer systems hosted in a secure cloud environment.

If you are required to enter the User ID and password to access any part of our websites, it is your responsibility to secure your password and not share with anyone. Do not save your password when accessing our websites when using a shared computer.

Use of Your Personal Information

Any Personal Information we collect about you or from you by web site, phone, email, fax or in person is kept strictly confidential. Our staff has access to your Personal Information strictly on a need-to-know basis and to provide the services to you.

We will retain your Personal Information subject to its retention schedules, which are determined by the nature of the Personal Information, how we will use the information to serve you, any regulatory control and any applicable legal or tax considerations.

Sharing of Your Personal Information

We generally do not disclose, sell or rent your Personal Information to any third parties, other than to the insurance companies or their plan administrators who are required to have it in order to provide products and services to you.

In certain cases, we are required by law to disclose information to law enforcement, or in case of lawsuit or subpoena or other legal process. Personal data may be transferred to a third party if there is a transfer of assets or ownership of the company or if the company files for bankruptcy.

Tracking, Advertisement and Marketing

Just like most websites, we gather certain information automatically such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, webpages viewed, and operating system to analyze trends in aggregate and administer the websites.

"Cookies" are used on our websites. A cookie is a piece of data stored on your computer when you visit our websites. Cookies do not contain any personally identifiable information about you. You have the right to accept or decline cookies through your browser preferences. However, if you decline cookies, many features of the web site may not be available to you.

There are certain cookies that are strictly necessary such as Google Tag Manager and Session Information which are necessary for the interaction with our websites. We use performance tracking and interaction cookies such as Google Analytics and Google Translate. We also use targeting and advertising cookies such as Google AdWords, DoubleClick, Bing Ads, Facebook Pixel.

Through these services, we may use cookies and de-identified data for purposes including delivering to you banner advertisements and other advertising tailored to your interests when you visit certain websites and selecting offers and products to display to you when you visit our website. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. You can find out more about how Google uses cookies in advertising and opt-out via the following links: Google Display Network and Google Analytics Opt-out Browser Add-on.

We may use personal data to display custom, personalized content to our web site visitors and send newsletters, emails, promotional material and other updates to our users. You can at any time opt out of these communications by unsubscribing.

General Data Protection Regulation (GDPR)

Unless stated otherwise, where and when GDPR applies to the data collected on our websites, we are the data controller. If you are a citizen or resident of the European Union (EU) or Switzerland, and you are visiting our websites or purchased insurance through us, your personal data will be sent outside the EU to the United States for use and processing as necessary to provide products and service to you. In such cases, your Personal Information will be transferred subject to the EU-U.S. & Swiss-U.S. Privacy Shield Framework.

You hereby consent to process your Personal Information pursuant to Article 6(1)(a) of the GDPR by accepting our privacy policy. You may withdraw your consent at any time.

For insureds, customers and website visitors, we will: (i) process the Personal Information we collect from you or that we receive from third parties about you as necessary to further our legitimate interests, which shall not override any of your fundamental rights and freedoms; (ii) process such information in order to send you future marketing materials about products or services in which you may have interest; and (iii) for all other purposes set forth here.

Accessing Your Personal Information

We endorse and adopt entirely the data handling practices found in:

  • The Canadian Standard Associations' Model Code for Protection of Personal Information
  • New York State Department of Financial Services regulation 23 NYCRR 500
  • The European Union’s General Data Protection Regulation
  • The Californian Consumer Privacy Act (CCPA)

Questions regarding these standards and regulations should be directed to our Data Protection Officer at [email protected]. We will respond to your inquiry or request within a reasonable timeframe.

Your right to access your personal data may be restricted in exceptional circumstances, including, but not limited to, when the burden or expense of providing this access would be disproportionate to the risks to your privacy in the case in question, or when the rights of persons other than you would be violated by the provision of such access. If we determine that your access should be restricted in a particular instance, we will provide you with an explanation of our determination and respond to any inquiries you may have.

EU-US & Swiss-US Privacy Shield

We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To this end, we comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Information from European Union member countries and Switzerland transferred to the United States pursuant to Privacy Shield. We adhere to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

Children

Our websites are not intended for use by children under the age of 13 years. Accordingly, we do not solicit or knowingly collect any Personal Information from anyone who visits our websites that we know to be under 13 years of age. Parents and/or guardians are solely responsible for supervising their minor children's use of our websites. If we are made aware that information is or has been submitted by or collected from a child under 13 years of age, we will take reasonable steps to delete their Personal Information. However, this provision does not apply for insureds to whom we provide services as a result of a customer or an insured relationship.

Third Party Privacy Practices

Our privacy policy does not address, nor are we responsible for the privacy policies of any third parties to which we link or to whom we submit insurance enrollment information. We are not responsible for, nor do we have control over the privacy policies of other organizations such as insurance companies, plan administrators, social media companies (Facebook, X formerly Twitter, LinkedIn, Instagram, TikTok etc.) or technology companies (Google, Apple, Microsoft etc.), including any Personal Information you disclose to other organizations through online quotes, purchase, or in connection with our social media pages.

Changes

We may need to update our privacy policy from time to time without prior notice to users. However, in that case, the updated privacy policy will be posted here.

If you have any questions regarding our privacy policy, please feel free to contact us.

Last Updated: May 24, 2024